Payment

Bookings made directly with Hacienda Jacana require a 50% deposit, 48 hours from making the booking.  Once a reservation is made, we will forward information on making the deposit.  We cannot guarantee that a booking will be held open for you past 48 hours.  We accept debit cards, credit cards and on line transfers.

Check In / Check Out

Check in time is 1:00pm during the week and 9am on weekends.  Earlier check in may be available – please enquire at time of booking. Check out time is 4:00pm.

Guests With Disabilities

Hacienda Jacana is unique in its landscape and may not be suitable for guests with certain disabilities and mobility issues.

Maximum Capacity

There is a maximum capacity of 4 adults and 2 children in each cottage.

No Smoking Rooms

All cottages are NON-SMOKING.

Pets

We have a strict no pets allowed policy

Cancellation and Change Charges

There is a ‘no show’ fee of 50% of the rent for one day of the booking, which will be deducted from the down payment.  Any residual of the deposit made will be carried forward to a future booking.
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Cancellations made 5 days or less prior to arrival will result in a 20% cancellation fee.