Bookings made directly with Hacienda Jacana require a 50% deposit, 48 hours from making the booking. Once a reservation is made, we will forward information on making the deposit. We cannot guarantee that a booking will be held open for you past 48 hours. We accept debit cards, credit cards and on line transfers.
Check In / Check Out
Check in time is 1:00pm during the week and 9am on weekends. Earlier check in may be available – please enquire at time of booking. Check out time is 4:00pm.
Guests With Disabilities
Hacienda Jacana is unique in its landscape and may not be suitable for guests with certain disabilities and mobility issues.
There is a maximum capacity of 4 adults and 2 children in each cottage.
No Smoking Rooms
All cottages are NON-SMOKING.
We have a strict no pets allowed policy
Cancellation and Change Charges
There is a ‘no show’ fee of 50% of the rent for one day of the booking, which will be deducted from the down payment. Any residual of the deposit made will be carried forward to a future booking. Cancellations made 5 days or less prior to arrival will result in a 20% cancellation fee.